DATA PROTECTION

This privacy policy explains how Data Network Computing Limited uses personal information collected through dnc.uk.net and through enquiries made to us.

Last updated: 15 September 2026

1. Who we are

Data Network Computing Limited (“DNC”, “we”, “us” or “our”) is a UK-based technology consultancy. Our website is dnc.uk.net.

For privacy and data protection enquiries, contact hello@dnc.uk.net.

2. What this policy covers

This policy covers personal information collected through this website, including the enquiry form, technical website usage information, cookie preferences and direct communications that arise from a website enquiry. Separate contractual or employment-related processing may be covered by additional notices where appropriate.

3. Personal information we collect

Information you provide to us. When you use the enquiry form or contact us directly, we may collect your name, organisation or company, email address, telephone number if you choose to provide it, the service or area you are interested in, and the information you include in your message.

Technical and usage information. When you use the website, our hosting systems may process technical information such as your IP address, browser and device information, request logs, security events and the pages requested. Google Analytics is enabled on the public DNC website through Google Site Kit. Where consent is required and you provide it, Google Analytics may process information about how you use the site, such as pages viewed, approximate location derived from network information, device/browser characteristics and referral information.

Cookie choices. Our consent-management service may store your cookie preferences so that the website can respect the choices you make.

Please do not send special category or highly sensitive personal information through the general enquiry form unless it is genuinely necessary for your request.

4. How we use your information and our lawful bases

We use personal information only where we have a lawful basis to do so. Depending on the circumstances, we may use it to:

• Respond to enquiries and discuss potential services. We may process information because it is necessary to take steps at your request before entering into a contract, and/or because we have a legitimate interest in responding to genuine business enquiries.
• Provide and administer services. Where you become a client, processing may be necessary for the performance of a contract.
• Operate, protect and troubleshoot the website and our systems. We rely on our legitimate interests in maintaining secure, reliable technology services and preventing misuse.
• Measure website usage. Where non-essential analytics technologies require consent, we rely on your consent. You can change or withdraw that consent through the cookie controls.
• Meet legal, regulatory, accounting or security obligations. We may process information where necessary to comply with a legal obligation or to establish, exercise or defend legal claims.

We do not use information submitted through the website enquiry form for unrelated marketing unless you have agreed to receive it or another lawful basis applies.

5. Who we share information with

We may share personal information with carefully selected service providers where this is necessary to operate our website and communications. These may include our website and email hosting provider, the cPanel-based email service used for DNC email, Complianz for cookie-consent management, and other providers if additional website services are enabled in future.

We may also disclose information to professional advisers, insurers, law-enforcement bodies, regulators, courts or other parties where required by law or where reasonably necessary to protect our rights or the rights of others.

We do not sell personal information.

6. International transfers

Some technology providers may process information outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate lawful transfer mechanism or other safeguard required by UK data protection law is in place.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to an enquiry, manage a client relationship, maintain security records, meet legal or accounting obligations, or resolve disputes.

Enquiry information that does not lead to an ongoing relationship is reviewed and deleted when it is no longer reasonably required. Security and technical logs are retained for limited periods according to operational and hosting requirements. Cookie-consent records are retained in accordance with the settings of the consent-management service.

8. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or loss. No internet service can be guaranteed to be completely secure, so please avoid sending unnecessary sensitive information through the website.

9. Your data protection rights

Depending on the circumstances and the lawful basis we rely on, you may have rights to request access to your personal information, correct inaccurate information, request erasure, restrict processing, receive certain information in a portable format, and object to processing.

Your right to object: where we rely on legitimate interests, you have the right to object to our processing in certain circumstances. We will stop processing unless we can demonstrate compelling legitimate grounds to continue or the processing is needed for legal claims.

Where we rely on consent, you can withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

To exercise a privacy right, email hello@dnc.uk.net. We may need to verify your identity before responding.

10. Cookies and analytics

We use cookies and similar technologies for essential website functions and consent management. Google Analytics is enabled on the public DNC website through Google Site Kit. Non-essential analytics technologies are subject to the appropriate consent controls, and you can change or withdraw your choices through the site’s cookie controls. Our Cookie Policy explains the categories of technologies used and how to control your preferences.

Read our Cookie Policy

11. Automated decision-making

We do not use information collected through this website to make solely automated decisions that produce legal or similarly significant effects on you.

12. Complaints

If you have a concern about how we use your information, please contact us first at hello@dnc.uk.net so that we can try to resolve it.

You also have the right to complain to the UK Information Commissioner’s Office (ICO). Information about making a complaint is available at ico.org.uk/make-a-complaint/.

13. Changes to this policy

We may update this policy when our services, technology, legal obligations or data-processing activities change. The date at the top of this page shows when it was last updated.